Dit is Harold, Sneek 1945

• Opleiding

1951-1957    Koningin Wilhelminaschool, Overveen
1957-1963   Stedelijk Gymnasium Alpha, Haarlem
1963-1970  Universiteit van Amsterdam, FSW-A,
Politieke wetenschappen en Massacommunicatie
1971-1974  Indiana University, School of Journalism, Bloomington Indiana
Mass Communications en Political Science

• Dissertatie

“A Field Experiment on In-State Election Poll Reports and the Intensity
of Prospective Voter Candidate Preference and Turnout Motivation
in the 1972 Presidential Election Campaign”, Indiana University 1974

“Influence of In-State Election Poll Reports on Candidate Preference
in 1972″, Journalism Quarterly, Vol. 53, No. 3 (Autumn 1976), pp 457-62
(samenvatting)

• Werk

1974-1985  NOS afd. Kijk en Luisteronderzoek, Hilversum
medewerker – hoofd
1985-1997  InterView, Amsterdam (nu: Synovate)
research & consultancy director
1997-2000 Hepworth Consultancy, Amersfoort
research & consultancy director
2000-2010 MarketResponse, Leusden
research & consultancy director
2010 -           freeway

• Customer contact centers

ITO              Voorzitter Beoordelingscommissie en Commissie van Deskundigen
NCCA          Voorzitter – lid Jury
NCCBP       Co-founder en projectmanager
OO.CC        Voorzitter Commissie van Deskundigen
KSF             Research Consultant Klantenservice Federatie